What a crap story I have about "Service".
Wife, Jeannie and I don't get out much and recently ( 2 years plus ) hardly at all.
But it was our 51st Anniv. this past 21st of Dec. Been a long time since we had a Bloomin and a good Steak.
In retrospect, since money was not an issue, we should have gone to Ruth's Chris or Mortons or one of Jeff Ruby's world class joints. But we decided to stay close and familiar. ( the 8oz Filet was still $30 by itself )
Started off with extremely loud aggravating techno pop / germanesque mean screams.
They said they have no control over it - but it mysteriously stopped about 2 min after we sat down.
There are only 3 tables being served and it is 3pm, Wed.
It took 3 servers to get a glass of water, glass of tea ( they brought disgustingly sweetened w/o asking ) and a Blue Moon.
I had to ask, "where's the beer". she said, "is a bottle OK, I wasn't sure, cuz' we have no big drafts, I mean no draft".
I never mentioned a draft, small or big...
When 'the tea' is brought up, we got, "it's all we have"...
All 3 drinks are dripping wet where she spilled them, at 3 different times.
And we still had to ask for coasters and napkins.
I count 5 or 6 server / wait staff types and 3 at the bar for 1 customer.
We ordered a Bloomin Onion - $10 now, by the way.
And of course, had to ask for one of those little loaves of their bread, we're both hungry, so we ask for a 2nd one before she leaves. She says, "when you're finished, I'll be by w/ another".
It was NOT what she meant, but it was what she said. I said, "What?" ...I'll be by w/ one by the time you're done".
Jeannie has had to pick her Jaw off the Table 3 times now.
"Here's your bread, may I take your order now"? But she's standing sort of behind me, like a cop would come up to your window.
We both order steak, me, a Filet and some shrunken POS shrimp. Asparagus... she says, "our asparagus is the best".
Wife gets a big sirloin and like me, asparagus and a baked pot.
There are 5 asparagus stalks - only 2 had a "head" on them - the rest looked like bamboo.
The entrees came after we pestered the wait staff for 1/2 hour.
Everything was mixed up. She ordered what ended up being some scrappy breaded shrimp crap.
And they forgot my "Surf Part" - 4 withered shrimp shrunken and freeze dried/microwaved tasteless junk.
Finally got to the table as we were leaving...
And if you want to hear about the steaks and the rest of the Service Demo and $hit, I will generously oblige.
BTW, the Bloomin thingie was good because thousand island salad dressing was served with the greasy POS.
Outback Restaurants Suck ( this is the 3rd one where the Service and Food was abominable ).
Paying particular attention to and especially the one on Mall road, Florence, Ky.