Buying Astro parts from Amazon?

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Buying Astro parts from Amazon?

Postby deleteitall [OP] » June 17th 2013, 5:12pm

Any good or bad experiences buying ACDelco parts from Amazon? When Amazon gives an option of multiple sellers, is it better to buy the part from "Amazon" or from another listed seller like "Titan" or "Stockwiseauto"? I am mainly concerned with getting counterfeit ACDelco parts or something not 100% brand new condition. (This applies to ordering from the Amazon website only not Rockauto or any other online retailer that does not sell through Amazon).
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Re: Buying Astro parts from Amazon?

Postby Corsemoto » June 17th 2013, 5:36pm

I've never had an issue like that ordering from Amazon and I've purchased a decent amount, especially when I had prime account. Most of the items purchased were from Amazon, not another seller. One incorrect part I received was from a different seller but they do a good job with returns or exchanges.
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Re: Buying Astro parts from Amazon?

Postby 97cargocrawler » June 17th 2013, 9:41pm

I have bought a lot of stuff on Amazon both for my van and other projects. I try to stick with Amazon even if their prices are a bit higher at times just because I know it will be easier to return if need be. Lately it seems Amazon takes their sweet @ss time shipping stuff while outside sellers often ship much quicker. A lot of stuff Amazon sells has to be shipped to them first, so it just takes longer. Often Amazon's photo's misrepresent the product being sold. I have seen that complaint a lot in feedback. Best to reference any part numbers on amazon with some other source as well to make sure you are getting the right stuff. Going by the photo doesn't always pan out.
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Re: Buying Astro parts from Amazon?

Postby Corsemoto » June 17th 2013, 10:20pm

I usually reference p/n with Rock Auto and compare prices shipped.

I had that photo issue one time with Amazon, it was for "pinion shims" and showed a pair but found out it was supposedly only for one when I got it. They sent another one after I mentioned it though, good service.
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Re: Buying Astro parts from Amazon?

Postby AstroWill » June 18th 2013, 12:18am

I can tell you that I have literally spent a more than a few thousand at Amazon, very rarely have I had an issue, and never had anything counterfeit. I usually choose to have things shipped by Amazon, but sometimes the price difference makes me go with another seller on Amazon. That is rare, and I haven't had many issues with the third party sellers either.

Then again, I don't always stick with ACdelco either. Usually aftermarket is a better price, and sometimes even a better product.

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Re: Buying Astro parts from Amazon?

Postby deleteitall [OP] » June 18th 2013, 5:26pm

You guys are right about the inaccurate descriptions on Amazon. Just ordered an ACDelco water pump, fan clutch and fan blade. I hope this is the clutch and not the "fan blade assembly" as worded >>>>>>

http://www.amazon.com/ACDelco-15-4637-F ... ds=15-4637

I also ordered the actual "fan blade assembly" >>>>>>

http://www.amazon.com/ACDelco-15-80712- ... s=15-80712

When I go to the local auto parts stores I always ask to see 2 or 3 so I can pick the best one to buy. Quality seems like a crap shoot nowadays with nearly everything. In fact nearly everything I buy I look at more than 1 from the shelf and compare. Obviously this strategy does not work well with internet purchases. And I have to wait up to 10 days to get my stuff, not happy about that and the van is leaking coolant but I saved some money. I guess my money is worth more than my time lol...
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Re: Buying Astro parts from Amazon?

Postby Corsemoto » June 18th 2013, 8:44pm

Do any local parts stores even stock AC Delco anymore? Locally, I have to go an AC Delco distributor and even then he has to get parts from "the main" distributor sometimes. The last parts I didn't order and got from him were blower motor and resistor board because it was summer and didn't want to sweat it out waiting a few days. Even then I had to bring him the part # for the resistor board so I got the correct part.

I know what you mean about parts quality today. I went through two, brand new defective Delphi radiators on my van before switching to Proliance brand (which is great by the way) and Amazon handled the situation extremely well for me. I think it says a lot that I am satisfied with their service after a three times radiator swap in a month long ordeal. I see the Delphi radiator is no longer available for sale on Amazon (nor Rock Auto) so I'm guessing they did indeed have a significant problem with a batch of radiators.

I too always inspect parts before leaving the store to save a potential extra trip though many times these things don't become apparent until you install and run them, like the radiator.

If you don't like the shipping times at Amazon, purchase a Prime membership - free two-day shipping on eligible items (almost everything i purchased) pays for itself fairly quickly if you are purchasing fairly regularly.

AstroWill wrote:Then again, I don't always stick with ACdelco either. Usually aftermarket is a better price, and sometimes even a better product.


I do the same, how good the warranty is will also come into play and the difference can be pretty significant sometimes - Gates belts/tensioners/hoses and Dorman oil/transmission cooler lines with lifetime versus 12 months/12k of some other brands.
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Re: Buying Astro parts from Amazon?

Postby deleteitall [OP] » June 18th 2013, 9:40pm

Corsemoto wrote:Do any local parts stores even stock AC Delco anymore?


Here in Texas we have A-Line Auto Parts stores that stock/sell mostly ACDelco parts. AutoZone Advance Oreilly's etc don't sell many ACDelco parts and they always tell me to go to A-Line.

I bought an ACDelco coil at the Chevrolet dealership recently. The coil looked like it was painted by a third grader and it was made in Mexico. Bought the same part at A-Line which looked flawless and was made in the USA. That's another reason I hesitate to buy online - don't know where it is made and if I can get a made in USA/Canada part I'll pay extra for quality and principle.

Thanks for the tip on the radiator and I probably should get that Amazon Prime membership it would probably save me some headaches. How are the "free 2 day shipping" packages usually sent? UPS? Fed Ex? USPS?
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Re: Buying Astro parts from Amazon?

Postby Corsemoto » June 18th 2013, 9:54pm

All of them, mostly UPS and USPS has been my experience.
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